We take the satisfaction of our customers to heart. Please note that sales are final and we do not accept returns or exchanges once the package has been dispatched. It is possible to modify or cancel an order made and if you have not received the shipping notification. Simply contact us at the following email address: info@pandoetco.com

If it happens that a candle is broken or damaged due to transport, please send us a photo at info@pandoetco.com . We will take care of the situation so that you can fully enjoy the Pando and co experience.